Extraordinary teams know their capacity for work. They respect team members’ energy levels and avoid burnout by establishing a cruise speed for the team. When necessary, they increase capacity during crisis, then quickly return to cruise speed. Most businesses run at 100 percent of capacity all the time and have no ability to deal with […]
An outstanding business knows the value of being prepared and defining where to focus its time and effort. It also knows which meetings are most important. A typical business drops everything when the biggest client calls. But this client controls only 5, 10, maybe 20 percent of the business. A great business knows when it […]
If your biggest client called and asked you to meet with them every Tuesday morning at 9:00 AM for fifteen minutes. And they promised, if you did they would double their investment in your business every two years for as long as they lived. Would you hold the meeting? Yes, everyone would. But this is […]
Every business must deal with crisis situations. For some businesses those situations are debilitating, but for others they are an opportunity to shine. Too often the inexperienced run into the crisis and flounder amidst all the problems and decisions. The Mastery Level Team attacks the crisis like a Fire Chief does a fire. Stop - […]
The best businesses master all five streams of income: 1. Client Contributions - Your clients already work with you and as you exceed there expectations they continue to purchase more of your products and services to meet there needs. 2. Client Referrals - Over time your clients become advocates and introduce you to new clients. […]
Your ability to handle stress inducing circumstances is directly proportional to your preparation. Those who master the art of business know the art of dissection. They follow a few simple steps to avoid repeating the same stress in the future. 1. Examine the root cause. We normally are dealing with the end result of a […]
Your business is your baby and like any parent you want and need feedback from the team about how the baby is doing. Too often the advisor delegates to team members and then worries about whether or not the actions have been executed. This lack of communication is a major cause of team dysfunction. To […]
Set aside a day to do Life Planning, not just business planning. Look at your entire life-to-date. By answering the following four quesitons you will have a better idea about what is most valuable to you going forward. Four Questions to Ask and Answer 1. What have I accomplished in my life? List all the […]
Run on Auto Pilot The best businesses have the right people doing the right things in consistent manners that exceed clients’ expectations, and this leads to immediate introductions. They have no competition, so they need no proactive solicitation, and they reap the benefits of a practice that is running on auto pilot. They have systems […]
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