Books —
David Allen as just released his new book Making It All Work: Winning at the Game of Work and Business of Life, following the success of Getting Things Done and Ready for Anything. His new book Making It All Work pulls all his thoughts together in a very organized way. This book is much easier […]
Shirley Anderson sent me a link today to an article about Studs Turkel, Chicago author and commentator. He is the author of Hard Times: An Oral History of the Great Depression
and numerous other books. At age 96 he has a message for all of us. Read the article at:
http://www.aarpmagazine.org/money/fear_economy_studs_terkel.html
This is a great message […]
The economy will always go up and down. The important habit to master is knowing what to do during the bad times. When things are good focus on your clients because during these times clients are difficult to replace. Everyone is happy with their current relationships. Therefore strengthen your client relationships by helping them fulfill […]
Check out the new link on the sidebar for book recommendations. I will be updating this page monthly with new books.
This is an outstanding resource to create a unique client service experience. I recommend the book for every team. Each chapter includes practical worksheets, checklists, and tools to help you implement the concepts.
Take a moment and order a copy of:
Know Service Connect with Clients. Shape Your Future. Differentiate You! 5 Steps to […]
Dedicating yourself to being a lifetime learner is the greatest gift you can give yourself and those around you. The following are twelve books I recommend unconditionally.
The Owl and the Mouse
The world does not have words…
Language, but no words.
-Tomas Transtromer
In February, a feral alphabet: a thin line
of mouse tracks scribbled across the flawless powder,
intersecting it, the signature of attack // caesura.
two lives met here, one, light-footed, earthbound,
the other, aerial, heavy-winged. Two lines
drawn together by hunger. On impact, the owl made
angel wings, […]
Being on the road for the past several weeks, I appreciate the value of a good book to refocus my efforts and energies. Planning comes in two varieties: top-down explained in Steven Covey’s book First Things First and bottom-up illustrated by David Allen’s book Getting Things Done. While everyone would like to start at the […]
This book is dedicated to all who must face the task of explaining what we call death to a child. I have known Jim Ballard for several years, and I had the priviledge of recommending an earlier book of his What’s The Rush. Jim has co-authored numerous books with Ken Blanchard. For more information and […]
