How do you handle client questions? Sometimes your business can be overwhelmed with questions that seem to be trivial or time consuming. If clients are asking a lot of small questions, there may be a trust issue. Deal with the disease and not the symptom. Build the trust and the questions will go away. Some […]
What do you say when asked about what you do for a living? Your next statement will either intrigue the questioner and move the relationship forward or leave them wanting to run. I flew a lot over the last ten years to different speaking engagements. There is very little conversation in First Class. Most of […]
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